Service Offerings

“What is it that you… do… here?”

I’m glad you asked! Our services include the basic MSP offerings plus a wide-array of value-added services that we believe your business needs to thrive.

• Periodic Management Meetings to keep you up to speed
• Phone System Management
• Online Marketing Assistance (we are Not an SEO company, stay tuned for a future post about how we can help you succeed)
• User Management (Add, Term, Change)
• Equipment Purchasing
• On-site Visits
• Vendor Relations – We will work with your management team to make sure you have the resources you need to succeed while keeping costs as low as possible.
• Remote Support
• Emergency On-site Support (24×7)
• Scheduled On-site Support
• Software End-User Support
• Software Security Updates
• Antivirus and Malware Protection
• Architectural and Security Best Practices Followed
• Network Vulnerability Scan
• 24×7 Service Availability Monitoring and Alerting
• 24×7 Automated Performance Monitoring
• 24×7 Automated System Backup Monitoring
• Disaster Recovery Planning
• Manual Verification of System Backups
• Backup Restoration Test
• Automated System Health Monitoring
• Collection of Asset Information (Serial Numbers, Warranty Status, Age, etc.)
• 3rd Party Software Minor Updates and Installation
• Secure Treatment and Disposal of All Data
• Eco-Friendly Disposal of Retired Equipment